Polycom VVX-310 Phone for Small Businesses – Review

polycom-wx-301The Polycom VVX-310 surpasses the earlier models in so much as it produces not just HD sound and an intuitive user interface that provide unified communications that makes operating the phone easy and intuitive.

The opportunity of the VVX-310 is that it gives your users the best possible work experience as a result of the 6-lines embedded into the phone.

Users can integrate and view their Microsoft Outlook and they can also access the company contact directory.



This is a tremendous mid-level phone it is priced attractively and comes equipped with features and functions that no competitor can match.  The only problem is its build quality, which despite its capabilities lets it down somewhat.

Polycom VVX-301


BodyDark grey plastic
Display3.2 monochrome graphical LCD (208 x 104) resolution
Audio QualityPolycom HD Voice technology
No of Lines6 lines
No of Programmable keys6 programmable keys
Standard Functions
Conference Call Capability3-way
Caller IDYes
Automatic RedialYes
Voice Mail CapabilityYes
Call WaitingYes
Call ForwardingYes
Call TransferYes
Call HoldYes
Menu OperationYes
Function Buttons“Home” feature key, 4-way navigation key cluster with centre “Select” key, 2 volume control keys , hold key , headset key, hands-free speakerphone key, and microphone mute key
Additional Functions/Features6 line keys, with shared line appearance through call/bridged mode, custom incoming call and call waiting tones,  One-touch speed dialling, automatic redial,  missed call indicator, Do-not-disturb feature and indicator, Locally customizable dial plan, and a single USB connections for storage, and connecting USB accessories
Network ConnectionsSIP enabled, two port 10/100/1000 Ethernet switch, DHCP and secure NTP
QoSSupports VLAN and Type of Service OS, as well as VLAN discovery
SecurityPassword login, Supports authentication as well as encryption using Transport Layer Security (TLS), local configuration files are encrypted and use a  digest hash for authentication
Phone Directory CapacityDirectory Access using LDAP, 100 user local storage
Call Log CapacityN/A
Estimated Price$95 but many host PBX vendors have discounts and monthly payment terms


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