Polycom VVX-201 Phone for Small Businesses – Review

[vc_row][vc_column][vc_column_text]polycom-wx-201The next step up from the single line VX-101 is the more adaptable VVX-102 which has 2-lines even though it supports most of the same features and functions. However the VVX-201 supports HD voice as well as having a twin Ethernet switches providing two ports to connect a phone and a PC.

The phone is Ideal for desk phones  and for shared/ common-areas. It also provides Polycom’s HD Voice technology and also reduces deployment costs and maintenance.



A very good mid-range phone that provides the functionality that will handle the needs of most users. The phone has two-lines and importantly supports HD voice, which is not available in the VVX-101. Therefore the extra price and additional line is probably well worth the additional cost.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Polycom VVX-201


BodyDark grey plastic
Display2.5” LCD monochromel display – (132×64 pixels)
Audio QualityPolycom HD Voice technology
No of Lines2 lines
No of Programmable keys2 line programmable keys, 4 soft programmable keys
Standard Functions
Conference Call Capability3-way
Caller IDYes
Automatic RedialYes
Voice Mail CapabilityYes
Call WaitingYes
Call ForwardingYes
Call TransferYes
Call HoldYes
Menu OperationYes
Function Buttons“Home” feature key, 4-way navigation key cluster with centre “Select” key, 2 volume control keys , hold key , headset key, hands-free speakerphone key, and microphone mute key.
Additional Functions/FeaturesTwo lines with 2 programmable soft-keys, One-touch speed dialling, automatic redial,  missed call indicator, Do-not-disturb feature and indicator, Locally customizable dial plan, and a single USB connections for storage, and connecting USB accessories
Network ConnectionsSIP enabled, twin 10/100 ports, DHCP, secure NTP
QoSSupports VLAN and Type of Service , as well as VLAN discovery
SecurityPassword login, Supports authentication as well as encryption using Transport Layer Security (TLS), local configuration files are encrypted and use a  digest hash for authentication
Phone Directory CapacityName Directory Access using LDAP, 100 user local storage
Call Log CapacityN/A
Estimated Price$79 but many host PBX vendors have discounts and monthly payment terms


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