Polycom VVX-201 Phone for Small Businesses – Review

polycom-wx-201The next step up from the single line VX-101 is the more adaptable VVX-102 which has 2-lines even though it supports most of the same features and functions. However the VVX-201 supports HD voice as well as having a twin Ethernet switches providing two ports to connect a phone and a PC.

The phone is Ideal for desk phones  and for shared/ common-areas. It also provides Polycom’s HD Voice technology and also reduces deployment costs and maintenance.



A very good mid-range phone that provides the functionality that will handle the needs of most users. The phone has two-lines and importantly supports HD voice, which is not available in the VVX-101. Therefore the extra price and additional line is probably well worth the additional cost.

Polycom VVX-201


Body Dark grey plastic
Display 2.5” LCD monochromel display – (132×64 pixels)
Audio Quality Polycom HD Voice technology
No of Lines 2 lines
No of Programmable keys 2 line programmable keys, 4 soft programmable keys
Standard Functions
Conference Call Capability 3-way
Intercom N/A
Speakerphone Yes
Caller ID Yes
Automatic Redial Yes
Voice Mail Capability Yes
Call Waiting Yes
Call Forwarding Yes
Call Transfer Yes
Call Hold Yes
Menu Operation Yes
Function Buttons “Home” feature key, 4-way navigation key cluster with centre “Select” key, 2 volume control keys , hold key , headset key, hands-free speakerphone key, and microphone mute key.
Additional Functions/Features Two lines with 2 programmable soft-keys, One-touch speed dialling, automatic redial,  missed call indicator, Do-not-disturb feature and indicator, Locally customizable dial plan, and a single USB connections for storage, and connecting USB accessories
Network Connections SIP enabled, twin 10/100 ports, DHCP, secure NTP
QoS Supports VLAN and Type of Service , as well as VLAN discovery
Security Password login, Supports authentication as well as encryption using Transport Layer Security (TLS), local configuration files are encrypted and use a  digest hash for authentication
Phone Directory Capacity Name Directory Access using LDAP, 100 user local storage
Call Log Capacity N/A
Estimated Price $79 but many host PBX vendors have discounts and monthly payment terms


Alasdair Gilchrist

Alasdair is a technical writer with interest in business practice, operational strategy, start up philosophy and affordable technology. He lives in Nonthaburi, Thailand with his wife and daughter, and writes terrible novels as a hobby.

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