News

Analysts Predict Big Growth for Cloud Hosted Contact Center Solutions in 2016

Market analysts are predicting that 2016 will be the year we start to witness stellar growth for cloud based contact center solutions. This is not just crystal-ball gazing as it is based upon results from surveys carried out in 2015 by Call CenterIQ, which determined that cloud contact center solutions were quickly becoming the preferred […]

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Market Survey for 2015 Shows Developing Trends in VoIP Technology

VoIP Logic released on the 1st December, their annual VoIP – Demographics, sales and technology survey. The company has been researching the industry demographics, sales, and technology from a service provider’s perspective since 2013. Such was the value of the data that they compiled in the initial survey, which produced information that allowed them to

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Why WebRTC is Causing Disruption in the Communications Market?

As we discussed in a previous article that introduced WebRTC, it is a Google championed real time communications standard. What’s more, it is easily embedded into websites and mobile apps to allow computer to computer voice and video calls for free. This of course is not something new, Skype has enabled this through different techniques

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Sharing Photos is Easy Now with Skype’s New Features for Android and iPhone

Following on from our recent article on mobile VoIP we have news that Skype has recently added some new features to their Skype for Android and Skype for iPhone mobile apps. The new features that Skype have added allow users to share photos, video messages, and other files much more easily. The way the developers

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