What is Packet?
A packet in telephony refers to the mechanism of packet switching for transporting voice or data as opposed to the more traditional mechanism of circuit switching. In VoIP, which is …
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Transition from the PSTN to VoIP
Not if but When It is not a question of if, but when. As the number of switched PSTN lines drop each year and even major carriers are switching their …
What is Messaging?
Messaging is a major feature of VoIP as provides a cheap and convenient way to communicate with others when voice is neither available nor appropriate. Unified messaging, which entails email, …
What is Packet Loss?
As IP packets traverse networks and the biggest network of them all the internet on a hop-by-hop basis not all packets follow the same route. This occurs because the internet …
Voice & Video Conferencing for the SMB
Voice and Video conferencing has become an essential tool for doing Business2Business (B2B). It cuts down on the cost and wasted time traveling to meetings and makes presentation and project …
What is Protocol?
In network terminology, you will often hear the term protocol when describing communications, signaling and services. A protocol is a special set of rules that end-points in a telecommunication connection …
How to Make Your SMB Appear as a Fortune 500
In a previous article, we considered how an entrepreneur of small business could operate from their personal mobile phones. We considered the products on the market that facilitated this and …
What is PBX (Private Branch Exchange) ?
A Private Branch Exchange (PBX) is a telephone exchange that resides inside a private organization, which provides CO (central office) type features and functions. A PBX will connect CO trunk …
Cloud Hosted Vs. On-Premise Deployments – Which is Best?
Over the past decade as internet communications and high speed broadband communications have become almost ubiquitous at least in major metropolitan areas there has been a steady move towards cloud-based …
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What is SIP Phone?
A SIP phone is simply an IP or VoIP phone that runs the SIP (session initialization protocol) protocol. A SIP phone can be a physical IP handset or even a …