Author name: Alasdair Gilchrist

Alasdair is a technical writer with interest in business practice, operational strategy, start up philosophy and affordable technology. He lives in Nonthaburi, Thailand with his wife and daughter, and writes terrible novels as a hobby.

Full Ringcentral vs Nextiva Comparison

Company Website Full Review Coupons Quick links: Comparing RingCentral vs. Nextiva Plans and pricing RingCentral features Nextiva features Mobile and desktop apps Types of numbers available Support Regional availability Cancelling the service Summary Company Information RingCentral RingCentral is a cloud based virtual PBX, based in Belmont CA, which is both feature rich and cost effective. […]

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Nextiva Vs Virtual PBX – in-Depth Comparison

Company Website Full Review Coupons Click here to get 10% OFF Business Phone Plans. Quick links: Comparing VirtualPBX.com vs Nextiva Plans and pricing VirtualPBX.com features Nextiva features Mobile and desktop apps Types of numbers available Support Regional availability Cancelling the service Summary Company Information Nextiva Based in Scottsdale, Arizona, Nextiva started out in 2008 as

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Five9 Call Center Software – Full Review

Established in 2001 and based in San Ramon California, Five9 is a leading provider of cloud hosted contact center software. Virtual contact centers have been around since the early 2000’s and have been growing in popularity and uptake as internet connectivity has matured to provide high bandwidth reliable connectivity. Subsequent growth in cloud services and

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GoToConnect – Unified Communications Solutions – Full Review

Jive is now GoToConnect! Jive, was recently purchased by LogMeIn, the maker of GoTo range of video and chat apps. As a result the merged product of Jive with GoToMeeting is now the re-branded platform to provide the high quality voice of Jive with GoTo’s excellent video conferencing platform. In addition GoToConnect Desktop and Mobile

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Mitel (Shoretel) PBX Business Phone System – Full Review

In September 2017, Mitel completed the acquisition of Shoretel. As a result Shoretel was rebranded as Mitel, and as part of the merger, some of Mitel’s products were also rebranded, some were replaced and some may eventually be discontinued. Two of the products of interest that we reviewed earlier were Shoretel Cloud Connect and Shoretel

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Call Forwarding Service

Call Forwarding Service 101 – All You Need to Know to Choose the Best Provider

What is Call Forwarding? There are several similar terms used in telecommunications to describe the diversion of an incoming call to another destination. There are for example Call Transfer, Call Divert and Call Forwarding. What makes call forwarding different from the other two methods is that it is typically automated in order to allow all

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